دعم اتخاذ القرارات والنظم الخبيرة

The purpose of this course is to provide students with an understanding of the key technical and managerial issues in the effective development and use of decision support systems in organizations. The course focuses on integrating developments in the literature on decision processes, modeling technologies and information technologies and discusses their application in the organizational context. The decision processes component will cover process models, bounded rationality and its replication for satisfying, optimizing behavior and a discussion on heuristics commonly used by humans. The modeling technologies component will discuss decision analysis techniques, such as: decision trees, influence diagrams, multi-criteria decision-making and mathematical programming. The information technologies component will give students the opportunity to work with specialized desktop decision support tools such DPL and Expert Choice (an analytic hierarchy process-based DSS engine) and TemTec Executive Viewer (an OLAP) and Enterprise Resources Planning.

Course ID: CIS 456